Frequently Asked Questions

Learn more about our low carbon heating systems

As a new addition to the world of sustainable heating technology, it’s understandable that you are likely to have some questions about Energy Carbon products. So, we have listed some of our more commonly asked ones below.

Installation

We have heating fleeces that can be simply plastered in to the final finish.
Drytec heating panels can be placed behind plasterboard requiring no wet trades.
Our P.E.T foil has been designed to simply go under any type of floor covering.

No we only use standard trades, electrician and plasterer/dry liner

Unlike all boilers and heat pumps our heating systems require no ongoing maintenance.

The Product

Carbon fleece heating produces electrically powered radiant heat. It is installed directly into the ceiling and heats up objects in a room via 100% safe and natural far infra-red radiation.

Yes we can supply everything you need to complete you heating system design. We can even supply the cable if you require.

Carbon fleece is made from homogenously melded amalgamated nano-carbon fibres. Thousands of these fibres can convert electricity into heat at 97% efficiency.

No. Carbon fleece heated is powered completely by electricity. It uses radiant heat to warm up objects in a room and not the air itself. It produces zero emissions and does not need airflow or ventilation. Although in a Passivhaus scenario we would recommend the airflow series of decentralised, heat recovery ventilation systems which will maximise air quality.

Carbon fleece heating systems are 0.4mm thick and 600mm wide. They are available in lengths of between 1,000mm and11,000mm and can be cut up to 70mm for light fittings, smoke alarms etc.

Yes we supply an intelligent, self learning, thermostat system controlled by an app. The app includes, open window aware, holidays, frost protection, energy usage and you can set up to 5 events per day on your weekly schedule. Please be aware our system will work with any type of thermostatic controller.

All of our products are hidden from the user allowing all wall space to become free from radiators etc.

Safety

Unlike many 230volt I.R products, at energy carbon we use 36 volt ac, this way we are in the low voltage directive. Even if any metal implement was to make contact with our heating panels, no electrical harm will be done to you or the system.

No, near infrared is not safe for continuous human use and can become damaging. However at Energy carbon we only produce Far-Infrared radiation that is readily accepted as a natural heat source for humans and animals, we even use F.I.R to warm premature babies.

No. Carbon fleece heating is a low voltage system which is powered via a purpose-built transformer unit.

Unlike nearly all I.R heating products, all of our heating products are designed to only reach a certain temperature even when damaged, this prevents any hotspots leading to fires and or damage to certain building insulation etc.

Usage

All of energy carbons products are designed to use low energy, ready for carbon zero targets.

Yes up to 70mm holes can be cut in to the heating products, up to 5 pe linier metre, without causing performance issues.

Yes to feel cold your body uses energy to keep you warm. Within minutes the Energy Carbon heating system will start to produce Far Infrared and that energy will be absorbed by you making you feel comfortable even before the air temperature heats up.

Yes, however using any direct electrical heating system it is wise to ensure good insulation to prevent wasted energy.

Yes each room/zone can be controlled via thermostats. This in turn will give you further reductions on energy usage.

Quality

All of energy carbon products are designed, tested and engineered in Germany and then tested again at the BSRIA test centre in the UK giving you total peace of mind.

Carbon fleece heating comes with a 10-year manufacturer’s warranty. Over a six-year period, zero failures have been reported and the product has been given a 50+ design life.

Yes we have a product designed to be installed around the window revere to deal with that issue.

Our heating panel products are designed with a 50+ year life, ensuring a heating system that will last up to and beyond the year 2050

Yes using our system gives a very even heat distribution, avoiding hot air, meeting cold surfaces.

Cost

Yes using Infrared will allow you to reduce the thermostat by up to 2 degrees and still achieve an air temperature of 21 degrees. Each degree you turn the thermostat down by equates to a 6% energy saving.

All of our heating products are designed to last the life of the building, we only have one consumable replacement part on our transformer which is a low cost soft start item lasting 20-30 years.

Yes all quotes are free, we do charge for full detail drawings on placement of the heating panels and this is refundable on your order.

Yes our heating systems are expensive compared to electric panel heaters, however about the same as a good quality gas boiler central heating system and cheaper than air source heat pumps.

We will need a completed order form, full drawings of the building including dimensions and m2 area. Lastly and important, heat loss of the building.

Infrared

No, outdoor infrared heaters use more mid infrared which is more aggressive and not suited to indoor living and prolonged use on humans.

Energy Carbon heating produces around 10-20 µm microns of light ‘The light of life’ is around 6-14 µm

Infrared ignores the air and quickly starts to gently warm you, objects in the room including, floors, walls and ceiling. All of these heat sinks then start to warm the air, this system ensures an even total comfort warmth of the building.

Near Infrared Ray: (intense heat can cause harm)
0.76 – 1.56 microns
Mid Infrared Ray : (intense heat can cause harm)
1.5 – 4 microns
Far Infrared Ray : Longer waves beneficial to humans and living things.
4 – 1000 microns.
8-10 microns is the most beneficial for the human body.

We only use Far Infrared that is close to what we as humans produce at 10-20µm of light, this gives a very gentle warming, almost undetectable except you feel warm


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